Visiting Cat Cafe
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Where are you located?
Cat Cafe Liverpool
10 Bold Street, Liverpool, L1 4DS
Cat Cafe Manchester
Barton Arcade, 48 Barton Square, Deansgate, Manchester, M3 2BH
What are your opening times?
Cat Cafe Liverpool is open 10am - 5pm every day.
Cat Cafe Manchester is open 10am - 7pm every day.
Both cafes have special events running outside of these hours. Please see our events tab for more information .
Can children visit the cafe?
Yes - children are welcome at Cat Cafe, with a few guidelines to help us maintain a calm and safe environment for our resident cats.
Ages 14 and over are welcome to attend on their own, without the need for a parent or guardian
Ages 10+ are welcome in both our General Admission and Child Friendly sessions.
Ages 4–9 are welcome during our Child Friendly Sessions only.
Unfortunately, children aged 3 and under are not permitted at any time.
All children must be accompanied by a parent or guardian, with a minimum ratio of 1 adult to 3 children.
Please note that all tickets are priced the same, regardless of age.
Do I have to book in advance to visit?
Yes you do not need a booking to visit either of of cafes - walk ins are always welcome. However we do not reserve space for walk in customers so during busy periods such as school holidays and weekends we would recommend pre-booking to guarantee entry. If you are unsure whether or not we will have walk in space you can go to "book a visit" on the day and see what availability we have.
How much does it cost?
At Cat Cafe you pay for your time with free and unlimited hold and cold drinks from our drinks station included. It costs £1.50 per person for every 5 minutes. For example if you stayed:
15 minutes = £4.50
30 minutes= £9.00
You can stay as little or as long as you like (subject to availability) and are billed on exit to the nearest 5 minutes.
If you pre book your visit online this is £18 per person which is 1 hour in the cafe with unlimited hot and cold drinks from our drinks station.
We also offer subsidised SEN sessions for £10. Please read our dedicated FAQ on these sessions before booking.
What is included when I visit the cafe?
The cost is £18 for 1 hour in the cafe which includes a selection of FREE and UNLIMITED hot and cold drinks.
We also have a range of food and premium drinks available for purchase.
Can I see a menu?
Yes our full menu can be seen by clicking here.
What Is included on the Afternoon Tea?
Afternoon Tea includes a delicious selection of freshly prepared sandwiches, indulgent pastries and sweet cakes. Afternoon tea is £12.95 per person and can only be booked with a valid entry ticket.
We are unable to offer a Gluten Free or Vegan afternoon tea at this time.
Do you do Gluten Free or Vegan options
Yes we have gluten free and vegan food available to purchase. Please see our full menu on the navigation above. We also offer dairy free alternative milk options.
Unfortunately we are unable to offer a Vegan or Gluten Free afternoon tea at this time.
How do I add multiple guests?
After selecting your time, please increase the ticket quantity to match the number of people in your party. Everyone in your party must have their own ticket. There is no concession for children tickets.
If you cannot see the quantity box, it means only 1 ticket remains for that time slot.
How do I redeem a gift voucher?
You can use your gift voucher to purchase anything on this website - such as booking time in the cafe, an event or even a cozy jumper. At the checkout there is a box that states "discount code or gift voucher" - simply type your voucher number in the box to redeem.
If you are on a mobile device you will need to click the arrow next to "order summary" for the gift voucher box to show. Or alternatively scroll to underneath the billing address section and click "Add Discount".
You can also use your voucher in the cafe to redeem it against cafe time, food, premium drinks or merchandise .
Do you offer Student Discount?
Yes. Between Monday and Friday we offer 10% off for all students with a valid student ID. This cannot currently be used online and can only be redeemed on walk in visits.
Do you offer carer discount?
If you have an Access Card with a “+1 Essential Companion” symbol, your carer is welcome to join you free of charge for the same date and time as your booking. There’s no need to add a separate ticket for them. After booking please do just email the cafe with the date and time you are coming to let them know.
If you’re a carer without this card, we do offer a discounted ticket. This isn’t currently available to book online, so please get in touch with us directly and we’ll happily help you arrange this.
What are the SEN sessions?
These sessions are exclusively for adults and children with additional needs or disabilities. They are carefully adapted with reduced capacity, lower noise levels and dimmed lighting to create a calmer environment.
Children aged 4-17: 10:00am - 10:50am
Adults: 11:00am - 11:50am
The ticket price includes the attendee and one parent or carer.
To ensure these sessions remain available for those they are intended for, we may request proof of eligibility such as a medical letter or evidence of DLA. We may also ask for proof of carer status.
If you’re unsure whether this session is right for you, please don’t hesitate to get in touch.
Who can attend the Adult Sessions?
Our adult only sessions can only be attended by people who are 18+. Please see our Book a Visit page to check out the available times
Do you have disabled access?
Yes at Cat Cafe Manchester we have full disabled access and disabled toilet facilities.
Cat Cafe Liverpool is accessible with disabled toilet facilities However please note it is a multi-story building with no lift access therefore access is to the ground floor only.
Please feel free to contact us if you have any special requirements.
Do you do loyalty cards?
Yes. On your first visit to the cafe you will be given a loyalty card to collect stamps. Once you have received XX stamps you will get XX.
Can I bring my Cat or Dog?
Cat Cafe is the home to our resident cats and we do not allow them any feline visitors.
We do not allow any dogs other than guide dogs into the Café.
If you wish to visit with a guide dog please call ahead to arrange this with us.
Other Questions
Why should I visit the cafe?
Cat Cafe is a safe haven away from the bustling streets of busy life. We are passionate about Animal Assisted Therapy which has shown that spending time with cats not only reduces your heart rate and blood pressure but is good for mental health.
We offer an extensive menu of hot and cold drinks, have cosy sofas to cuddle up on and don’t set any limits to how long you are welcome to stay. All of this equates to a relaxing and calming atmosphere - the purrfect escape from stress.
Where do you get your cats from?
Many of our cats are pedigree - this is because their natures are well suited to a cafe environment. Our cats and kittens come from registered GCCF breeders who abide by the rules of ethical breeding. Many of our cats have been re-homed from owners who were no longer able to keep them or because they have disabilities, such as blindness or hearing loss.
We also work with rehoming centres to see if we can offer any local cats their forever home. We will only ever take in cats that will be happy in our cafe and usually are struggling to find homes elsewhere.
Are your cats up for adoption?
No - all of our cats are resident cats, meaning the café is their home. We work closely with rescue centres to raise vital funds for their incredible work, while also supporting and helping to rehome cats in need within our local cat-loving community
What do the cats eat?
Our cats eat grain-free high protein based food most of which is human grade meat and fish. We feed raw as well as cooked meat and work hard to recreate the natural hunting environment of the cats by hiding food in the cat runs and using cat tree food dispensers, where they have to paw the food out of the tree in order to eat it.
How are you helping cats?
Although we do not directly operate as a rescue or rehoming centre, Cat Cafe support local animal charities by running special events to raise money and awareness. Our strong social media presence is used to advertise local rescue cats and kittens who desperately need a forever home. We also take in donations for our local charities such as food, litter and toys.
At Cat Cafe we are also passionate about promoting owner and breeder awareness about cat related health issues and we are working on campaigns to help abolish hereditary disorders such as Progressive Retinal Atrophy, Polycystic Kidney Disease and Cardio Myopathy.
How do you ensure the cats are happy and healthy?
We have a set of house rules to protect the cats' welfare that have to be adhered to by all customers. Any customer who is seen breaking the rules will be asked to leave. They can be seen before you arrive here. We also limit the capacity of our cafes to ensure the cats are not overcrowded.
Our cats also have weekly health checks which involves weighing them and noting any signs of potential illness. We also conduct behavioural studies on each cat regularly to ensure their behaviour in the cafe demonstrates that of a happy and relaxed cat - if it does not, we take them out of the cafe environment.
Most importantly our cats have their own large, private Cat Room and/or Cat Spaces where they are free to wander in and out as they please. We do not force our cats to be in the cafe. When the cats are in the cafe space, they are there out of choice, and we intend to always keep it that way.
Do you have any job vacancies?
When we are recruiting it is always posted across our social media network. Ensure you have liked us on Facebook to keep up to date with opportunities.
Delivery Questions
What delivery options are available
First Class Postage = £2.95
48 Hour Tracked = £4.95 (order before 3pm)
24 Hour Tracked = £7.95 (order before 3pm)
Collection = You can collect for free at our Head Office in Chorley, Lancashire if you're local, simply select this option at the checkout
How quickly will you ship my order?
All products are shipped within 24 hours of purchase If you have ordered a personalised item please allow another 24 hours for manufacturing. .
I need something asap, can you send it quicker?
Absolutely! Order before 3pm Monday - Friday and select one of the upgrade tracked delivery options.
If you want a gift voucher urgently you can opt for our e-voucher which is delivered by email once you checkout.
Can I track my item?
If you have chosen the upgraded delivery options they are fully tracked. You will receive the tracking number in the email after ordering, but if you need it again feel free to get in touch.